About SEAR
SEAR is a cookware brand dedicated to precision, purity, and performance.
We craft premium titanium cookware that’s 100% non-toxic, ultra-durable, and built to last a lifetime — trusted by chefs and home cooks alike.Use this text to answer questions in as much detail as possible for your customers.
Our headquarters are based in the Netherlands, and we ship worldwide through our online store at www.searkitchen.com.
Privacy & Security
bsolutely. We take your privacy seriously. Any personal information collected at checkout is used only to process and ship your order.
We never sell or share your data with third parties.
We accept all major and secure payment methods, including:
Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and UnionPay.
All payments are processed through encrypted and trusted gateways, ensuring your information remains private and protected.
No extra fees are charged for using any of these methods.
Shipping & Orders
We ship worldwide — free of charge. Every order is delivered directly to your door, no matter where you are.
All orders are processed within 3 calendar days, and delivery typically takes:
- 5–10 calendar days, depending on your location.
During peak seasons or clearance events, shipping may take slightly longer.
Once your order is shipped, you’ll receive an email with your tracking number and tracking link.
Please allow 3 days for tracking updates to appear.
If your order hasn’t been dispatched yet, we may be able to modify or cancel it.
Please contact us as soon as possible at info@searkitchen.com with your order number.
Delivery Issues
If your item arrives damaged or is lost in transit, please contact us immediately at info@searkitchen.com.
We’ll arrange a replacement or refund, depending on the situation.
If your package is returned because of an incorrect address, missed delivery attempt, or being unclaimed, we’ll contact you.
Please note: re-shipping fees may apply for returned items.
Returns & Guarantee
You may return your item within 30 days of delivery if it’s unused, in its original packaging, and in perfect condition.
Returns due to change of mind or failed delivery may be subject to a restocking or shipping fee.
Yes — every SEAR product comes with a Lifetime Guarantee.
After the initial 14-day return window, we’ll repair or replace any item that has genuine manufacturer defects or material faults.
- Normal wear and tear
- Accidental damage or misuse
- Cosmetic imperfections from use
- Lost or stolen items
To make a warranty claim, please email us at info@searkitchen.com with your order number and a brief description of the issue.
Product Questions
Our titanium pans are crafted from medical-grade pure titanium, known for its strength, purity, and corrosion resistance.
Every pan is 100% PFAS-free — no coatings, no chemicals, no toxins.
Titanium naturally offers excellent food release when preheated correctly and used with a bit of oil.
Unlike Teflon or ceramic coatings, it’s non-toxic and built to last — forever.
Yes. SEAR pans are compatible with all stovetops, including induction, gas, electric, and open flame.
They’re also oven-safe and suitable for outdoor cooking.
We recommend hand-washing with warm water and a soft sponge.
Avoid abrasive cleaners or metal brushes to preserve the natural finish.
Over time, a soft patina may develop — this is normal and adds character without affecting performance.